Shipping Policy

At Nam Huat Lee we strive to deliver your orders quickly and securely within Singapore.

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Shipping Provider

All orders are shipped via NinjaVan for reliable, trackable delivery.

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Processing Time

• Orders are typically processed and shipped the next business day after payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.

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Estimated Delivery Time

• Delivery within Singapore usually takes 3–4 business days from the shipping date.
• Please note that delivery times may be affected by peak seasons, public holidays, or unforeseen courier delays.

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Shipping Rates

• Shipping rates are calculated at checkout based on your order and delivery location.
• Free or discounted shipping promotions (if available) will be stated clearly at checkout.

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Tracking Your Order

Once your order is shipped, you will receive a tracking number via email or SMS to monitor your delivery status.

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Delivery Issues

If your parcel is delayed, missing, or arrives damaged, please contact us at enquiry@namhuatlee.com or 8083 5686. We will work with the courier to resolve any issues promptly.